By and large, Twitter has been one of the most successful Internet companies in nearly every aspect, except for the fact that they had no tangible way of generating significant revenue, an admittedly large stumbling block to longevity. Well, according to an article in today’s NY Times, it seems that Twitter has finally come up with what it feels is a sustainable business model, one that involves potentially spamming users by injecting “Sponsored Tweets” in their Twitter feeds.
The short of it is that Twitter will be looking initially to include what they call Promoted Tweets, which are paid for by advertisers, in keyword searches performed by users as well as ultimately forcing these Promoted Tweets into appearing at the top of the Twitter timeline for targeted users. The advertisements will start appearing Tuesday, April 13th to a small percentage of users and will become more widespread as testing continues.
A lot of people out there dismiss Twitter as a useless waste of time, but I can attest to the fact that if managed correctly it can be a very useful marketing tool, and we have generated several sales directly from our Twitter activity. The problem though is that Twitter is already a vast wasteland of spam, self-marketing and scams. If you are using Twitter to promote your company, as we do, you need to be very disciplined in maintaining the groups of people whose tweets you actually pay attention to and letting the rest of the garbage flow right on by, lest it all becomes overwhelming white noise.
So, of course, selfishly the last thing I want are MORE ads, especially ones over which I have no control (and I understand the irony here, since I use Twitter to market my own company). The thing I like least about Twitter’s approach is the plan to have ads for advertisers you are NOT currently following appear at the the top of your timelime. I can understand ads appearing in searches, that’s what Google has been doing for years, and I can understand ads from companies who you are already following, that’s actually kinda cool. What I don’t like are the ads from companies I don’t follow, the great thing about Twitter is that you control whose tweets you see, and this just completely overrides that.
Now, I know I can’t really complain, because Twitter is offering a service that I don’t have to pay for. And I am certainly cynical and jaded enough to understand that advertising and marketing will continue to dominate our lives in more and more subversive ways until we are naming our kids after products. And I know that this is simply capitalism doing what capitalism does. But I also know that it doesn’t mean I have to be thrilled about it.